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SSC and BPO - a new corporate image.

Our experience

We participated in the first offshoring projects in Poland.

Poland has been at the forefront of outsourcing contracts. We had the pleasure to be part of the first offshoring projects in Poland, from setting up a Service Center, through process optimization, reorganization of support areas, implementation of IT systems, definition of key performance indicators, SLA / OLA, to site relocation.


A well-planned transformation is the first step to success.

Service Center step by step:

  • We assess and estimate the feasibility of investments
  • We design the concept of Shared Services Centers and plan a transformation model
  • We help you prepare for outsourcing
  • We implement ERP systems and integrate with other IT tools
  • We reengineer processes to show the changes necessary to increase efficiency
  • We migrate processes from different locations
  • We help in defining Key Performance Indicators (KPI), SLA or OLA

Working at SSC means everyday changes and striving to improve quality and efficiency.

Assistance in operating activities:

  • We analyze, standardize and optimize processes using benchmarking
  • We automate and robotize processes
  • We determine the process maturity of your organization
  • We advise on mergers and acquisitions
  • We help in managing change and continuous improvement of processes
  • We manage projects

Global Business Services - a step towards excellence

Operating models of Shared Services Centers are still evolving and there is often talk of partnership and increasingly advanced business services. Business transformation has become one of the daily tasks of the management. We help our clients take on increasingly complex processes, increase their scale of operations and increase efficiency using modern technologies. The introduction of holistic process management (end-to-end, cross-functional) together with a coherent strategy of process improvement means that Shared Service Centers are perceived by the rest of the organization as an equal partner on the way to achieving top results.


Make your business SMART: modern, technologically advanced and optimized.